Terms & Conditions

One Stop Laundry & Dry Cleaning services are provided subject to your compliance and acceptance with the terms and conditions set forth below. Please read the following agreement.

1. One Stop Laundry & Dry Cleaning is not responsible for clothing items that bleed, shrink, or otherwise change as a result of normal washing.

2. One Stop Laundry & Dry Cleaning is not responsible for lost articles unless proven that we were responsible for the loss.

3. One Stop Laundry & Dry Cleaning accepts all laundered (Wash & Fold) garments on the basis of weight and does not perform a piece-by-piece count. By using our service, you agree that your clothes are suitable to be washed in water, on a normal cycle, and dried using heat in a tumble dryer. We cannot be responsible for any damage to clothing that is not suitable for this standard laundering process.

4. One Stop Laundry & Dry Cleaning is not responsible for any items left in our store over 14 days.

5. One Stop Laundry & Dry Cleaning is not responsible for damage to items labeled “hand wash only” or “dry clean only” and is not responsible for checking for these labels in customer’s clothing items. Please check before One Stop Wash & Fold & Dry Cleaning picks them up. If you have Wash & Fold laundry and dry cleaning for pickup, please label and identify each bag accordingly.

6. One Stop Laundry & Dry Cleaning is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags such as money, jewelry, or anything else. One Stop Laundry & Dry Cleaning is also not responsible for items left in clothing (e.g. ink pen, markers, lip balm, etc) that may result in damage to clothing during wash. Customer agrees not to leave such items in its clothing or in the delivery bags.

7. One Stop Laundry & Dry Cleaning is not responsible for any loss, damage or theft of items left unattended for pick up-or drop-off by Customer. One Stop Wash & Fold & Dry Cleaning will not leave any bags unattended unless requested.

8. One Stop Laundry & Dry Cleaning reserves the right to refuse customers or refuse cleaning any item.

9. One Stop Laundry & Dry Cleaning does not guarantee removal of all stains.

10. One Stop Laundry & Dry Cleaning will not clean clothing infested with scabies, bed bugs, mites, fleas or any such contagious parasites or insects.

11. One Stop Laundry & Dry Cleaning at its sole discretion may reimburse clients for lost or damaged Wash & Fold clothing in an amount to be determined by One Stop Laundry & Dry Cleaning- this amount cannot exceed $25.00 total for every 10lbs of laundry washed regardless of brand or condition. Customers must notify One Stop Laundry & Dry Cleaning within 3 business days of receipt of a delivery of any lost or damaged items from that particular delivery, failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery.

12. One Stop Laundry & Dry Cleaning at its sole discretion may reimburse clients for lost or damaged dry cleaning items in accordance with the Dry Cleaning and Fabricare Institute and shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition. Customers must notify One Stop Laundry & Dry Cleaning within 3 business days of receipt of a delivery of any lost or damaged items from that particular delivery, failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery.

13. One Stop Laundry & Dry Cleaning liability under this agreement shall be limited to general money damages in an amount not to exceed the charges for the term of service paid by Customer in the term under which the damages are alleged to have occurred. This liability shall be the extent of One Stop Laundry & Dry Cleaning liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute Customers exclusive remedy. In no event will One Stop Laundry & Dry Cleaning be held liable or be responsible for any consequential, special, indirect, incidental, or punitive loss or damages whether or not One Stop Laundry & Dry Cleaning knew or should have known of the likelihood of any loss or damages. One Stop Laundry & Dry Cleaning disclaims all warranties express or implied with respect to the services rendered under this agreement.

14. Customer must pay the invoice charges prior to delivery of laundry and dry cleaning.

15. This agreement and any documents referred to herein constitute the complete, exclusive, and entire agreement between the parties, may not be modified except in writing signed by both parties, and shall be governed by the state of New Jersey, which it operates.